Leadership Development


The quality of leadership, more than any other single factor, determines the success or failure of an organization.

- Fred Fiedler & Martin Chemers, “Improving Leadership Effectiveness” -

Traditional leadership development is often too narrowly concerned with top-down leadership in large organisations. Clearly, organisation leaders can have a huge impact on culture, organisation style, effectiveness and performance.

Too often, however, top down leadership disempowers the majority of people by making leadership the job of someone else, who is paid more to deliver performance improvement. Often this is compounded by leaders who mistakenly believe that to lead, they have to control, and a range of confining bureaucratic and compliance activities tend to follow that add nothing to real outcomes.

In the complex organisational world of today, hierarchical leadership needs to have a much less influential place in the range of solutions to the challenges that confront organisations. Our favourite illustration of this is in the work of Ralph Stacey, who has provided a model of today’s organisational leadership/management challenges (see below) based on assessing the level of certainty in a given situation and the level of agreement about the solution.

The changing ratios of skills that managers will typically experience through the course of a progressive career demonstrate clearly that senior people in organisations need continually to develop their leadership skills- but what about the majority?

Imagine an organisation where everyone saw themselves as leaders in one way or another. What do you see? Chaos and anarchy, or creativity, innovation and mutual accountability?

Ralph Stacey illustration
We see the latter, and in our work with both ‘managers’ and ‘leaders’ in the traditional sense, we aim to help them through the dilemmas associated with any position in these models. Organisations at any given time face situations covering the full range of positions in each model, leaders throughout the organisation need to be able to differentiate them, frame their role in the appropriate context and take action based on shared understanding.

To do so successfully requires a set of skills ranging from the highly sophisticated to the merely challenging, and we work with organisations and people in a number of pragmatic ways to help them think through their particular challenges and navigate to appropriate solutions.

Contact us to discuss your leadership challenges. We can help with: